Pioneering Excellence: Redefining ICM Service Standards

Our journey in the ICM space spans a combined multiple decades, marked by a relentless pursuit of excellence and a commitment to delivering tangible results. Over the years, we have honed our craft through a diverse array of projects, catering to the unique needs of Fortune 500s and Start-Ups alike, across various industries. This extensive experience has endowed us with a profound understanding of the nuanced challenges and opportunities that characterize the ICM landscape, enabling us to craft bespoke solutions that drive measurable value for our clients.

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Michael Ludlow

CEO / Founder

With a total of 15 years experience in client service in accounting advisory and Incentive Compensation Management (ICM) professional services Michael brings a robust set of tools and leadership qualities that have allowed him to build a world-class advisory team in Cordion.

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Conor Frederick

Head of Sales

With nearly a decade in SaaS sales and a background in ERP and Incentive Compensation Management, Conor blends technical expertise with business acumen. He excels at building lasting relationships and delivering tailored solutions that drive success for clients.

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Driving Innovation

At our core, we recognized a critical need for change within the ICM market. Traditional players dominated, offering outdated solutions and clinging to rigid methodologies. For far too long, the industry remained stagnant, resistant to innovation and evolution.

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With a renewed emphasis on compensation strategies, businesses are seeking more dynamic and adaptable solutions to meet their evolving needs.

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Armed with cutting-edge technology and a fresh perspective, we saw an opportunity to revolutionize the way businesses approach ICM. Our philosophy is rooted in the belief that innovation and progress go hand in hand.

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Central to our approach is the principle of autonomy and self-service by offering intuitive tools and resources that put the power in their hands. By fostering autonomy, we enable businesses to adapt quickly to changing market dynamics, seize opportunities, and drive growth.

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We are dedicated to leading the charge towards a future where innovation thrives, and businesses have the tools they need to thrive in an ever-evolving landscape.

Our Mission

Our ICM journey began with building out the sales and delivery programs at one of the most prominent vendors in the market. Here we internalized just how mission critical it is for businesses to be equipped with innovative and flexible ICM software to help them navigate and keep up with a rapidly changing environment, and we built teams that embrace an agile and scalable approach to providing unrivaled client service. With Cordion we have taken that approach to client service to the next level. Our mission is simple: to bring a world-class level of quality to the service we provide to our customers at any point in their ICM journey, without exception, every time.

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We believe companies adopting a new ICM software deserve to partner with experts that bring innovation and flexibility to their services approach. We develop project plans that allow for swiftly removing obstacles and drastically minimize your time to value with your chosen software.

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You’ve likely experienced the pain that comes from being handed off from one professional to another as you move through your journey with a software vendor.  Partnering with Cordion you’ll have the same trusted advisor that understands your business and will be with you every step of the way in your ICM journey.

Empowering Excellence: Redefining ICM Services for Growth

Set yourself apart in the ICM market with our innovative service approach. Embracing modern methodologies, we ensure expedited deployments without sacrificing quality. Our emphasis on self-service empowers administrators with autonomy, enabling streamlined operations and flexibility. Through transformative practices, we ignite performance and seamlessly align your company with strategic goals, driving sustained success in today's dynamic business landscape.

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